As with any system, nothing is fool-proof. There are several risk areas small business owners should understand when optimizing their ERP implementation.
That’s why vigilance is necessary, along with proper planning and help from experts.
Keeping track of all business requirements involved in optimizing your ERP implementation is a must. Risks of neglecting this include process flow gaps, lack of coordination between the ERP system and regular business operations, and insufficient documentation of all functionality-related errors. Testing the optimized ERP’s business requirements is mandatory to prevent trouble later.
Control Over Your Implementation
As a business owner, you have to be aware of all factors affecting your ERP implementation, like preplanning activities, deployment procedures, and budget and timing. Otherwise, you could get less than what you paid for, and encounter such issues as delays and communication problems.
You also have to consider certain regulatory requirements such as the Sarbanes-Oxley Act (SOX) and the Payment Card Industry (PCI). Furthermore, keeping strong security and cybersecurity controls in place is paramount since one breach could potentially ruin your ERP implementation.
Watching the Data
It’s recommended that you have a thorough data classification process that could help you screen out improper cleansing, mapping and migration processes. That way you could prevent such issues as improper data classification and cleansing, and failure to identify data owners.
A support strategy should be implemented for when and after the ERP system is ready to go. Identification of all programs critical to your ERP’s success is necessary, for as soon as implementation takes hold, issues are bound to occur. That’s why all service and solution providers will have to be reviewed to certify their competence.
You need to make sure you get the best ERP system that would accommodate your company’s anticipated technological needs. It could include numerous software updates and data upgrades. Without sufficient technology, you risk things like substandard system performance, unclear identification of interfaces, and sudden operational problems.
Training Staff on How to Use ERP
Your company must encourage communication between the project team and all else involved in the project’s implementation. Training in all aspects of ERP is necessary to prevent any miscommunication, or else you’ll risk a high level of stress among team members and lingering confusion on how to use the new ERP system.